Website Axiom Telecom
It was 1997 when Faisal Al Bannai decided that there was a better way to trade and distribute mobile devices and accessories. Axiom telecom was born - and now it’s all grown up. Today, under the leadership of Fahad Al Bannai, our CEO, we’re the largest distributor of mobile technology products in the region. We supply to thousands of retailers, both independent and big consumer brands alike. Our own brand Axiom Retail and Online Stores are famous for their unrivalled levels of service, our unique range of Handsets, accessories and related services and the high tech shopping experience they provide.
Job brief
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Requirements and skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts
- High school degree
- BSc in Marketing or related field is a plus
To apply for this job please visit axiom-careers.peoplestrong.com.