F&B Associate

Responsibilities

 Greet and welcome guests in a friendly manner.

 Take food and beverage orders accurately and efficiently.

 Serve food and beverages to guests in a timely and courteous manner.

 Ensure tables are set up properly and maintain cleanliness in the dining area.

 Assist in preparing and plating food items as needed.

 Handle guest inquiries and complaints promptly and professionally.

 Process payments and operate the cash register.

 Maintain inventory and restock supplies as necessary.

 Follow health and safety regulations in food handling and serving.

 Collaborate with kitchen and other staff to ensure efficient service.  استقبال وترحيب الضيوف بطريقة ودية.

 أخذ طلبات الطعام والشراب بدقة وكفاءة.

 تقديم الطعام والشراب للضيوف بطريقة سريعة ومهذبة.

 التأكد من إعداد الطاولات بشكل صحيح والحفاظ على نظافة منطقة تناول الطعام.

 المساعدة في تحضير وتقديم المواد الغذائية حسب الحاجة.

 التعامل مع استفسارات وشكاوى الضيوف بسرعة واحترافية.

 معالجة المدفوعات وتشغيل ماكينة تسجيل النقد.

 الحفاظ على المخزون وإعادة تزويد الإمدادات حسب الحاجة.

 اتباع لوائح الصحة والسلامة في التعامل مع الطعام وتقديمه.

 التعاون مع فريق المطبخ والموظفين الآخرين لضمان خدمة فعالة.

Qualifications

 High school diploma or equivalent; additional education or training in hospitality is a plus.

 Proven experience as an F&B Associate, Waiter/Waitress, or similar role.

 Excellent communication and interpersonal skills.

 Ability to work in a fast-paced environment and handle multiple tasks.

 Strong customer service skills and a friendly demeanor.

 Basic math skills for handling payments.

 Flexibility to work various shifts, including weekends and holidays.

 Knowledge of food safety and sanitation regulations.

 Ability to stand and walk for extended periods.  شهادة الثانوية العامة أو ما يعادلها؛ التعليم الإضافي أو التدريب في مجال الضيافة ميزة إضافية.

 خبرة مثبتة كموظف طعام وشراب، نادل/نادلة، أو دور مشابه.

 مهارات تواصل وعلاقات شخصية ممتازة.

 القدرة على العمل في بيئة سريعة الإيقاع والتعامل مع مهام متعددة.

 مهارات خدمة عملاء قوية وسلوك ودود.

 مهارات رياضية أساسية لمعالجة المدفوعات.

 المرونة للعمل في نوبات مختلفة، بما في ذلك عطلات نهاية الأسبوع والعطلات.

 معرفة بلوائح سلامة الأغذية والصرف الصحي.

 القدرة على الوقوف والمشي لفترات طويلة.

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE – based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC’s largest omnichannel retailers and India’s top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Citymax Hotels (www.citymaxhotels.com)   is a ‘homegrown’ Regional Brand, envisioned and developed by Landmark Group to service the growing need for quality, value-for-money accommodation.  The Brand personality is best described a ‘vibrant simplicity’ and teams strive to make every day experiences special.

First established in 2010, Citymax Hotels currently own and operate 6 hotels (1,986 keys) in the UAE at Al Barsha (2 hotels), Bur Dubai, Sharjah, Business Bay and Ras al Khaimah.  In addition, Citymax Hotels operates a hotel under a management contract in Aswan, Egypt (79 keys), with further managed properties under development in Egypt and Kingdom of Saudi Arabia.

Each Citymax Hotel performs well within its Competition Set as measured via RevPAR Indices.  Citymax Hotels has positioned itself well in the market with a good mix of Retail, Corporate and Leisure business.

In addition to the rooms business, Citymax Hotels has a significant Food & Beverage operation within the hotels, with up to almost 50% of revenues coming from the various outlets.  Some of the F&B brands are very well known in their own right including Huddle Sports Bar & Grill, Claypot, Sizzling Wok.