Executive, Sales Operations – Tilal Al Ghaf

JOB TITLE
Executive, Sales Operations -Tilal Al Ghaf | MAF Properties | Tilal Al Ghaf- Operations

ROLE SUMMARY
This role plays a critical role in supporting the closure of all sales transactions thereby ensuring efficiency & compliance in the sales processes, reviewing customer and sales data thereby contributing to the overall productivity of the sales function at Majid Al Futtaim Properties

ROLE PROFILE

• Document and Compliance Review: Verify that customer documentation and payments adhere to sales policies, processes, and Anti-Money Laundering (AML) regulations.
• Customer Screening and Payment Management: Ensure customer clearance by the compliance team, manage payment collections, and follow up on outstanding dues.
• Sales Agreement Management: Issue and process property agreements and addendums according to legal and company standards, ensuring timely delivery.
• Process Optimization and Collaboration: Enhance sales processes for efficiency, maintain accurate customer data in Customer Relationship Managemen (CRM) System, and work cross-functionally with teams such as Finance, Legal, and IT.
• Systemization and Custodianship: Support automation of sales transactions, ensuring safekeeping of all customer and sales documents.
• Default Management: Conduct follow-up calls to recover outstanding payments, negotiate payment terms, and escalate cases as necessary to ensure collections are made in line with payment targets and company policies.

REQUIREMENTS

• Education: Bachelor’s degree in Business Management or equivalent.
• Experience: 1-2 years in real estate development Industry.
• Technical Skills: Proficiency in Microsoft Office Suite and CRM systems.
• Communication: Strong business writing and interpersonal skills.
• Other Qualities: Attention to detail, adaptability, problem-solving, compliance-focused, customer-oriented, able to work under pressure.
• Emirati Nationals are encouraged to apply in line with our commitment to supporting local talent and the UAE’s workforce development initiatives.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.