Business Support Manager – International Banking (UAE National)

Business Support Manager – International Banking (UAE National) – 0000KV8W

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
International Banking is Commercial Banking’s international proposition which aims to provide banking coverage to the subsidiaries of Commercial Banking (CMB) customers within the Large Corporate and Mid- Market Enterprise segments. The International Banking strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our customers. This business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 60 countries.

We are currently seeking a high calibre UAE national to join our team as a Business Support Manager based in Dubai.

In this role, you will:

• Provide full administrative and secretarial support to their Manager
• Reply to and formulate correspondence on behalf of their Manager
• Use Lotus Notes/Office packages to produce and type documents
• Manage Routine letters prepared without manager’s approval, more complex correspondence prepared for approval by manager
• Diary management – meetings organised and diary invites managed
• Get involved in Meeting papers, agenda items and MI collated for meetings
• Maintain department inventories and records
• Be involved in management and control of projects on behalf of their Manager
• Be in regular liaison with their Manager’s direct reports to ensure that projects are on track and that deadlines are met
• Co-ordinate travel and accommodation requirements
• Organise and plan conferences/off-site events including preparation and collation of presentation material
• Often be the first point of contact for the department
• Maintain HSBC internal control standards

To be successful in the role, you should meet the following requirements:

• Relevant experience working in an administrative role supporting a manager or team
• Excellent planning and organisational skills with experience of working under pressure
• Excellent interpersonal, written and verbal communication skills
• Excellent keyboard, shorthand and audio skills
• Proficiency in MS Office with a flair for preparing presentations
• The ability to quickly understand the team’s requirements and concerns and deliver a quality result to them
• Delivery-focused with attention to detail and ensure tasks are completed on time and to the required levels of quality
• Proven ability of using their initiative – Result and Quality Driven
• Ability to prioritise workload effectively
• Graduation degree is a must – to secure a UAE Visa and Work Permit

For further details and application information please visit our careers site, searching under reference number 0000KV8W.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

Management of Risk

The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation, and promote an environment that supports diversity and reflects the HSBC brand.
The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also, by addressing any areas of concern in conjunction with line management and/or the appropriate department.