Website Hyatt
Hyatt is a leading global hospitality company guided by its purpose – to care for people so they can be their best. With more than 160,000 colleagues across more than 70 countries, our culture is one that empowers every person to be their best, and such genuine connection inspires how we care for each other and for our guests. Our global teams are a mosaic of diverse cultures, ethnicities, genders, ages, and abilities that reflect the world we serve. We care for our colleagues with benefits and perks including travel perks, work-life benefits, training and upskilling opportunities, and personal wellbeing initiatives.
Assistant Manager- Reservations
Summary
You will be responsible to assist with the efficient running of the department in line with the hotel and department’s strategies and brand standards, whilst meeting associate, guest and owner expectations. The Reservations Assistant Manager is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with the Sales and Marketing and other relevant Rooms departments to maximise Room Yield through Inventory Control and deliver exceptional customer service.
Qualifications
Minimum 6 years work experience in Reservation for Luxury Leisure Resort Hotels, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.