Area Manager, UFG Operations, UFG Operations

DESCRIPTION

Are you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you!
We are looking to hire an Area Manager in Dubai (UAE) to join the team that redefines fast delivery and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities
As a key link between local operations and country business teams you will help to drive innovation, test new ideas and ensure that best practice is being followed.

Six key areas that you’ll always focus on include Safety, People, Quality and Customer Experience, Productivity, Costs and Environment.

You will be expected to identify and share a best-in-class process across each of these pillars and raise the bar on customer experience. As a front-line leader, you will be a main point of contact for Amazon local ops and merchant store leadership, requiring excellent soft skills. Through these relationships, you will invent new strategies that will help improve our shopper, customer, and merchant experience.

Due to the fast-paced nature of this business segment, it is expected that you will be able to operate in a highly ambiguous environment, communicating and interacting with your direct manager on a daily basis.

You are expected to be a subject matter expert on all 3P processes, executing and tracking towards program KPI goals.

A day in the life

Pq
• Degree in Engineering, Operations, or Supply Chain is a plus.
• Ability to thrive in an ambiguous environment.
• Adapt at analytical work and the ability to motivate others in a deadline-driven environment
Basic understanding of Lean and Six Sigma.

We are open to hiring candidates to work out of one of the following locations:

Dubai, ARE

BASIC QUALIFICATIONS

·· You hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification
· A strong team player, you thrive when working with others
· You’re a natural at motivating others around you
· You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn’t a problem for you
· You’re a quick thinker, able to act decisively in a fast-paced environment
· You’re willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.
· Candidate must be able to communicate in Arabic and English language.

PREFERRED QUALIFICATIONS

• Degree in Engineering, Operations, or Supply Chain is a plus.
• Ability to thrive in an ambiguous environment.
• Adapt at analytical work and the ability to motivate others in a deadline-driven environment
Basic understanding of Lean and Six Sigma