Account Manager

Account Manager

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t.  What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

WHAT YOU WILL BE DOING

[INSERT SPECIFC INFO ABOUT THE ROLE

• Campaign Planning – specifically for campaign strategies, global market and event activations. You will input into campaign direction and activation planning, steer in brainstorms, be creative and shape ideas, call on your industry knowledge, and manage all budgets.
• Implementation – you will be central to bringing the plans to life, managing dedicated areas of the account.  You will have an instrumental role working as part of an All Agency team and managing rights holders, from providing briefs and guidance through to approvals and delivery.
• Evaluation & Review – you will be familiar with KPI setting and delivery against them, leading in the collation of results and creation of evaluation documents.
• Self & Team Management – you will build the respect and commitment of team members by developing a collaborative working relationship, delegating effectively and fairly.

Client / Account Management

• Development and management of own relationship with the client, and day-to-day client management
• Lead the relationships and management of markets, all agencies, and partners
• Effective management of regular project and status meetings with clients (and markets where relevant), including consolidation of notes and actions
• Support in the campaign strategy and project planning (with Account lead)
• Lead internal and All Agency brainstorms, and ideas development
• Lead all market communication, global toolkits, activation planning
• Development and management of project timelines, budgets, invoicing/cost management, PO’s
• Implementation of all aspects of the campaign touch points including; general rights delivery, talent/ambassador appearances, live activations, digital & social strategies, PR & Comms
• KPI setting and campaign evaluation
• Approvals process and management

THE SKILLS AND EXPERIENCE YOU NEED

• Agency experience
• Experience working on large global consumer brands is preferred, but not essential
• Ability to influence decision making processes, both within the Agency and the client organisation
• Ability to multi-task; you will be working across a number of activities with tight deadlines
• Ability to think on your feet and take appropriate actions to resolve any unforeseen issues as they arise
• Ability to enthuse and motivate others
• Presentation skills (both writing and delivery), internally and to clients / suppliers including use of Microsoft PowerPoint
• Excellent communication skills – verbal and written – and attention to detail
• Creative thinking
• Knowledge of, and passion for, both sport and music & entertainment is a bonus

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CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.