Website Juma Al Majid Holding Group
The Juma Al Majid Holding Group is more than just a business enterprise. Founded with a purpose, our unique heritage shapes the way we do our day-to-day activities.
Customer Service Coordinator
Job Description
- Schedules customers’ service appointments requests & share with service advisors for effective & efficient customer service.
- Attends customers’ upon arrival to reception area & greet them with a smile as a part of customer care steps.
- Inspect customers’ vehicles (scratches, dents or any remarks) in their attendance to fill the check list sheet, which in turn, shall be acknowledged & signed by the customer.
- Performs some service advisors’ clerical works to utilize their time serving more customers the best way.
- Attends Service Advisors’ training programs to improve skills & competencies.
- Acts as a service advisor whenever shortfall takes place at reception.
Requirements
- Proficiency in MS Office (Word, Excel, Outlook)
- 2–3 years of experience in the automotive service department
- Experience with ERP systems or Autoline (preferred)
- Ability to analyze data and prepare daily operational control reports
- Smart appearance
- Excellent communication skills in English (additional Arabic language is preferred)
Benefits
- Travel Ticket
- Paid Leave
- Medical Insurance
- T&C Applied as per group policy
To apply for this job please visit careers.al-majid.com.