Website Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Front Office Supervisor
Job Description
- Be aware of room status and also with the competitor’s status.
- Check credit limit report and discrepancy report and to conduct follow up and necessary action accordingly.
- Check the management of “no show”.
- Ensure that there are ample stocks of all items needed and initiate requisition for supplies running low.
- Attends to VIP arrival.
- Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty
- Be aware about local requirements (follow up and be responsible for the DTCM and Police requirements).
- Conducts and attend departmental meetings and training programs
Qualifications
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Additional Information
Your team and working environment:
Diverse, young and vibrant team
To apply for this job please visit jobs.smartrecruiters.com.