Website Western Union
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.
Group Leader, Human Resources – Dubai
Are you ready to use your HR skills and business acumen? How about offering up your skills in improving employee’s experience & providing fast/relevant support to managers & employees around the globe? Join Western Union as a Group Leader, Human Resources and help drive successful HR strategies that will globally transform our customer and employee experience.
Western Union powers your pursuit.
In this critical role, we will expect you to coach executive level leaders on change management, organizational and talent development while collaborating with stakeholders both in & outside of the HR team. You will need to interact with various datasets to understand employee/people manager experience trends to drive continuous improvement.
Role Responsibilities
- Design, build and implement the strategy and operating model for all people matters for Asia Pacific & Middle East GM and their sales organization.
- Work as key advisor to business leaders to determine best approaches to employee experience across location / regions, including attraction, recruiting, retention, engagement, learning and development, performance, leadership.
- Be the voice of the end-to-end employee experience to all process owners and stakeholders to identify biggest opportunities for improvements in experience.
- Lead change management initiatives and support leaders in business transformation and cultural change.
- Define and deliver people metrics, benchmarks, and employee experience value stream maps.
- Your role will be critical to identify problems, prioritize the business challenges & gain sponsorship to change.
- Maintains knowledge of trends, best practices, regulatory changes in human resources within assigned regions.
- Conducts research and analysis of organizational trends including time to fill, vacancy rates, engagement survey responses, attrition from our HR systems. Partner closely with HR Strategy Partners & HR Knowledge Center on service delivery.
- Collaborate with stakeholders at all levels and other Global HR functions (i.e. Talent Acquisition, HRIS, Benefits etc.) strategically and operationally on various initiatives / projects to ensure best approaches to employee experience.
Role Requirements
- 8-10 of progressive responsibility in human resources management for a large sized, multinational firm or major corporate division.
- Strong business orientation and understanding of global market dynamics.
- Strong organizational effectiveness skills (group dynamics, new business development, cross-matrix expertise).
- Strong record in leading People & Culture functions within an international, financial services environment
- Ability to develop, present and influence strategic plans and policies to senior management coupled with the proven capability to implement.
- Experience working within highly matrixed environments.
- Experience in fast-passed environment where ability to take decisions and have sound judgement is a must.
- Preference to have Asia Pacific and Middle East HR experience.
- Able to take a strong leadership role in implementing policies and procedures to support organizational objectives.
- Able to have transparent and productive relationships with peers and collaborate successfully.
- Ability to do business with an absolute commitment to the ethics, honesty, and credibility.
- Proven success in developing employees through new opportunities and challenges, recognizing, and rewarding high performers, and embracing diversity and varied perspectives.
- Strong problem solving and analytical skills.
- Excellent verbal and written communication skills.
To apply for this job please visit careers.westernunion.com.