Fashion Sales Manager

Fashion Sales Manager

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

• Exceptional creation and client experience
• Nurturing human potential
• Having a positive impact – on people, the environment, and communities around the world.

As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, and the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as well-being programs, learning and development opportunities, and parental leave for all parents globally.

Reporting to the Fashion Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership. The Sales Manager develops the potential of each individual team member and paves the way for success of his/her business activity. As a true ambassador of Style and Brand Image, the Sales Manager contributes to making CHANEL the ultimate reference in luxury.

Your main responsibilities are:

Managing a team of Fashion Advisors

• Ensure the teams proper understanding and deployment of the House’s strategy.
• Coach the team to bring it to a high level of style expertise and client experience.
• Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings.
• Maximize the potential of the individual, define the priority actions of individual skills development, and monitor them while ensuring regular communication to the Deputy Manager on this topic.

Driving the business and managing an activity

• In collaboration with Deputy Manager contribute to the development and implementation of the boutique overall business strategy
• Oversee the compliance with Boutique procedures and the Boutique Charter.
• Pro-actively propose suggestions for a better client experience and boutique operational efficiency.
• Manage and monitor sales of an activity to ensure strong progress towards the goal.
• Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story.
• Perform quantitative analyses to make recommendations related to business and product strategy.
• Set up action plans aimed at developing business and performance of his activity.
• Make regular reports to the Boutique Management.
• Ensure the visibility of the product line in collaboration with Visual Merchandising.
• Optimize inventory management and follow sell-through and inventory objectives for his category.

Being an ambassador of the brand

• With clients ensure consistent delivery of client experience in line with the brand guidelines and participation in client events.
• Always embody the environmental and societal values ​​of the House and acts as an ambassador of the house.
• Use Chanel Brand Image as a filter in decision making

You are results driven with excellent communication skills and strong leadership capabilities. Your solution-oriented and detail-oriented mindset, and your ability to adapt in an ever-changing environment will be key assets to succeed in this position.

Excellent spoken and written English skills are a must.

Position based in Dubai.