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Website Farah Experiences
Farah Experiences LLC was established in 2008 to deliver unique, world-class entertainment experiences in the United Arab Emirates’ capital, Abu Dhabi. Today, the company operates three award-winning theme parks:Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park and Yas Waterworld, the UAE’s unique Emirati waterpark and Warner Bros. WorldTM Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park.Farah Experiences LLC was established in 2008 to deliver unique, world-class entertainment experiences in the United Arab Emirates’ capital, Abu Dhabi. Today, the company operates three award-winning theme parks:Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park and Yas Waterworld, the UAE’s unique Emirati waterpark and Warner Bros. WorldTM Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park.
Colleague Experience Executive
Job Description
As a Colleague Experience Executive, you will be able to provide operational support for all the new hire processes including: onboarding queries, Coordination/communication with new joiner, Process the documents for government formalities, Co-ordinate joining formalities i.e. hotel booking e – ticket and corporate Induction. etc., advice on policy and labor law etc. in collaboration with LM’s, HRBPs and different stakeholders across Miral Experiences and Miral Destinations. Creates a positive experience for new joiners when facilitating our onboarding procedures for new hires. Responsible for communicating company and position details to new hires before their start date, gathering necessary paperwork, arranging flights, accommodation and planning their first days.
Job Scope
Your job role will also include:
Pre-boarding
- Acts as the first point of contact for new colleagues and their families, to welcome, explain and support them through the process
- Provide the relevant support documents, handbooks, and onboarding process overview
- Operate as policy and process expert
- Drafts emails and communications during the pre-boarding process
- Ensures that clear lines of communication and updates are regularly available to incoming colleagues and Line Managers
- Work with new colleagues to collate required documentation for employment permit application
- Create employment contract, relevant offer letters
- Maintain data in HRMS system, ensuring data integrity
- Transfer internal hire files to Service Centre for transfer and/or promotion meetings once fully approved
- Prepare employment permit application and apply for visas for new colleagues and family
- Organize relocation for overseas, including booking flights, hotel or company accommodation and arranging airport pick-ups
- Consult with travel agents, accommodation, and transport teams to ensure a smooth arrival
- Ensure relevant PRS are raised with procurement and finance
- Ensures new hire file is complete with required documents
- Prepares onboarding kits including IDs, IT log on and equipment, business is ready
- Co-ordinates with internal stakeholders to arrange colleague inductions (L&D, DTD, Security etc.).
- Welcomes new joiners on arrival and introduces them to their teams
- Partners with HR Services team to arrange processing of additional visa formalities
- Collaborate effectively with departments within HR and the wider business to ensure a smooth and seamless transition into their role
- Manage all cases within SLAs and keep track of turnaround times
- Support with senior hiring
- Promote and actively review and improve, processes and technology solutions, ensuring they are fit for purpose
- Support with reporting and survey feedback review
- Support and guide the lower-level team
Admin/Projects
- Process improvement, actively identify improvement areas and solutioning for review and implementation
- Customer Focus / Collaboration (Measurement: Survey / Customer / Stakeholder Feedback)
- Service Excellence / Teamwork (Measurement: Continuous Improvement/ Initiatives/ Info Sharing)
- Data Integrity (Measurement: Quality check/ Maintain Confidentiality/ SAP Entries)
- Deliver presentation/ Inductions to new colleagues
As an ideal candidate, you will need to have:
Essential:
- Degree/Diploma/Certificate course in Human Resources or equivalent
- One to two years of work experience in Talent Acquisition or Human Resources. Alternately, one to two years in a guest facing or customer service role.
- Excellent English skills – both written and spoken
- Experience in dealing with sensitive and confidential information.
- Proficiency with MS Office including Word, Excel, PowerPoint & Outlook
- High level of proficiency in written and verbal communication
- Excellent attention to detail
- Strong People skills
- Well organized and proficient in managing multiple priorities.
- Ability to work in a fast paced, fun, and busy environment managing multiple deadlines.
- Empathetic and approachable
Desirable:
- CIPD qualification
- Previous experience in HR
- Working knowledge in any applicant tracking system
- Experience in working with Oracle Fusion or similar HR Systems
- Knowledge of any additional languages would be an advantage.
To apply for this job please visit enpk.fa.em8.oraclecloud.com.