Administrative Assistant – MEA Chains

Administrative Assistant – MEA Chains

The Administrative Assistant plays a major role in providing a high standard support to Head of Chains MEA and COO – MEA Product in terms of but not limited to administrative tasks and adhoc projects.

Job Title: Administrative Assistant

Department: Contracting

Location (primary): UAE

Key Responsibilities:

• Provide a high standard support to Head of Chains MEA and COO – MEA Product in terms of but not limited to:
  • Administrative tasks
  • Adhoc projects
• Weekly/ Monthly/ Yearly reports and presentation internally and externally.
• Monitor the daily Third Party bookings and communicate with the internal stakeholders to fix the issues.
• Support the MEA Chains CMs in terms of reporting.
• Answering departmental email/phone inquiries and handling complaints in a courteous, professional manner.
• Ensuring office supplies are maintained, to always ensure adequate levels of necessary supplies.
• Create and maintain filing systems, both electronic and physical & ensuring the confidentiality and security of files and filing systems.
• Coordinating schedules, arranging meetings, preparing & distributing memos and reports, and other correspondence, and ensuring that everyone is kept current on necessary Global Chains department news and information.
• Overseeing special projects and tracking progress towards company goals.
• Manage business travel arrangements.
• Developing, reviewing, and improving administrative systems, policies and procedures.
• Write and edit documents from letters to reports and instructional documents.
• Assisting with a variety of administrative tasks including copying, taking notes, and making travel plans.

Essential Qualifications & Knowledge:

• Understanding of B2B hospitality & Tourism business and electronic distribution channels used for the distribution of lodging products.
• Excellent presentation skills.
• Ability to multitask.

Essential Experience, Skills and Behavioural Requirements:

• Strong communication skills.
• Exceptional time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Planning and Organisation skills – ability to multi-task, be proactive and ability to work independently and use your own initiative.
• Must have advanced software skills (Microsoft Office), specific in Excel & PPT & Power BI.
• OTA, Travel & Tourism, hospitality Experience (2+ years) is required.