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Caterpillar has been building world-changing solutions for more than 90 years. With offices and facilities in more than 180 countries, what you create at Caterpillar travels and helps people around the world. Our teams treat each other—as well as customers—with integrity, accountability and courtesy. Our employees have built Caterpillar’s reputation as one of the “World’s Most Admired Companies” (Fortune Magazine), “40 Best Companies for Leaders” (Chief Executive Magazine) and a “Top 50 Employer” (Woman Engineer Magazine).
Service Training Instructor
Career Area:
Marketing / Sales / Product Support
Job Description:
Your Work Shapes the World
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What will Caterpillar do for you?
From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
Job Summary
As a Service Training Instructor , you will deliver professional, cost-effective service training programs for assigned products to service organization dealer personnel, business unit representatives, and internal enterprise personnel. You may also assist Learning Consultants in the production and delivery of training materials.
What You Will Do:
- Implement cost-effective service training programs for assigned products.
- Provide input for and review the service training manual.
- Conduct service training for assigned products.
- Develop the training materials using various authoring tools (Adobe CC, Team Center, SAP 3D).
What You Have:
- Minimum of 5-year service experience with earth moving equipment. Preferably working on Caterpillar Machines and Energy and Transportation Products.
- Attitude of responsibility, safety, and keeping standards high.
- High Technical Education.
- Excellent skills with Caterpillar machine systems (engine, powertrain, hydraulic and electric electronics).
- Good oral and written communication skills in English.
- Excellent communication and teaching skills.
- Proven ability to adjust and effectively train multicultural audiences.
- At ease working independently as well in teams.
- Passionate about people development.
- Excellent computer skills.
Top Candidates Will Also Have:
- Chinese language capabilities would be a great plus.
- Excellent skills in the 3D CAD Drawing (AutoCAD, Siemens Team Center, AutoDesk, Adobe Product (Adobe Illustrator, Photoshop, InDesign, and Premier Pro)
Additional Information:
- The position requires travel 50% of the time.
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html Follow us on Twitter, Facebook, LinkedIn, and YouTube.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here .
To apply for this job please visit careers.caterpillar.com.